Support
Questions, bugs or ideas: email support@reelmath.app. We usually reply within a few days.
Common questions
I forgot the parent PIN.
Delete and reinstall the app. That clears the PIN, and it also clears your children's progress.
Delete and reinstall the app. That clears the PIN, and it also clears your children's progress.
A channel won't load.
Check the link in the parent area. Live streams and private videos are hidden on purpose.
Check the link in the parent area. Live streams and private videos are hidden on purpose.
How do I delete my child's data?
Delete the app. Its data is stored only on the device (and in your own iCloud backup of it), so nothing is left anywhere else. See the privacy policy.
Delete the app. Its data is stored only on the device (and in your own iCloud backup of it), so nothing is left anywhere else. See the privacy policy.
Can I keep my child inside the app?
Yes. The parent area explains how to turn on Guided Access, which locks the iPad to ReelMath.
Yes. The parent area explains how to turn on Guided Access, which locks the iPad to ReelMath.